Microsoft continues to improve its cloud services, and the latest updates to the Microsoft 365 admin center bring important changes. These new features aim to make AI-powered tools easier to manage, giving administrators more control over Copilot and AI-related functions.
If your business relies on Microsoft 365, these updates will help improve efficiency, provide better user support, and simplify AI administration. Let’s break down the key changes and why they matter.
New Feature: Admin-Initiated Feedback for Microsoft 365 Copilot
Microsoft 365 Copilot uses AI to assist users, but sometimes, businesses need a way to provide direct feedback. Microsoft now allows admins to submit feedback on behalf of users. This new feature improves Copilot’s performance by helping Microsoft identify and fix issues faster.
Here’s what you can do with admin-initiated feedback:
Select specific chat log entries that highlight user concerns.
Choose a date range and Copilot products when submitting feedback.
Use Microsoft’s predefined list of common issues to speed up reporting.
Gain better oversight with expanded access to the AI Admin role.
This feature allows businesses to take a proactive approach to improving AI tools. Instead of waiting for Microsoft to detect problems, admins can now report issues directly and influence product improvements.
New AI Administrator Role: More Control Over AI Features
As AI tools like Microsoft 365 Copilot become more common, managing them effectively is crucial. To help with this, Microsoft introduced the AI Administrator role. This role provides IT teams with a dedicated way to oversee AI-powered tools and services.
Here’s what the AI Administrator role enables:
Full control over Copilot-related settings in Microsoft 365.
Management of AI app installations and configurations.
Access to usage reports, adoption insights, and system analytics.
Handling of AI-related support tickets directly from the admin center.
Right now, this role focuses on Copilot, but Microsoft plans to expand it to other AI-powered services. This means admins will have a centralized way to manage AI across different Microsoft 365 applications.
Why These Updates Are Important
These changes matter because AI is becoming a bigger part of daily business operations. Organizations need better ways to manage, optimize, and troubleshoot AI tools. With these new updates, Microsoft 365 admins can:
Provide structured feedback to improve AI performance.
Get more control over AI-related settings and permissions.
Monitor AI adoption and ensure it aligns with business goals.
For businesses using Copilot, the ability to submit feedback is a game-changer. It allows IT teams to fix problems faster and helps Microsoft fine-tune AI tools based on real user data. Similarly, the AI Admin role gives businesses a dedicated way to manage AI services, ensuring that they work as intended.
How to Take Advantage of These Features
If you’re an IT admin or manage Microsoft 365 services in your organization, here’s what you should do next:
Explore the admin-initiated feedback feature – If your team uses Copilot, test how this new feedback system works and start reporting any issues you encounter.
Assign the AI Administrator role – If AI tools play a significant role in your organization, consider assigning this role to a team member responsible for overseeing AI management.
Monitor updates from Microsoft – Since Microsoft plans to expand AI administration features, staying updated will help you get the most out of these tools.
Final Thoughts
Microsoft is making AI management easier for businesses. With the new admin feedback feature and AI Administrator role, IT teams now have better ways to control and improve AI-powered tools like Copilot. These updates help businesses streamline AI usage, troubleshoot problems faster, and optimize their digital workplace.
If your company relies on Microsoft 365, now is the time to explore these features and ensure you’re making the most of AI-driven tools. Stay tuned for more updates, as Microsoft continues to refine its AI capabilities to improve productivity and efficiency.
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